Job Overview:
Our client, a forward-thinking IT services provider, is in search of an enthusiastic IT Support Specialist to join their team. This role is perfect for someone with 1-3 years of experience looking to grow their career in IT support.
Responsibilities:
Provide frontline support for end-users, troubleshooting hardware and software issues.
Install, configure, and maintain computer systems and applications.
Assist in the implementation of IT policies and security protocols.
Collaborate with cross-functional teams to address user needs and improve IT infrastructure.
Stay informed about the latest trends and advancements in IT support.
Requirements:
1-3 years of experience in IT support roles.
Strong problem-solving skills and customer-focused mindset.
Familiarity with Windows and Mac operating systems.
Basic knowledge of networking concepts.
Excellent communication skills.
Interested candidates with the required experience are encouraged to submit their resume and a cover letter outlining their relevant skills and enthusiasm for IT support. Applications without a cover letter will not be considered.
